privacy-policy

We value your interest in services of ConsultLink and want you to feel secure browsing this website (https://www.consultlink.eu/) knowing that your personal information is duly protected. Adherence to the rules of the new BDSG (Federal Data Protection Act) and the General Data Protection Regulation is compulsory for us.

We want you to be aware of when we collect data and how the data will be used. To make sure that data privacy laws are followed by both us and our external service providers, we have implemented technical and organizational safeguards.

This Privacy Policy may change over time or be updated so we recommend you review this page to make sure you agree with those changes.

1. Definitions

This privacy statement is based on the definitions used by the European legislator for the adoption of the GDPR. The data protection declaration should be both easy to read and easy to understand for any person. To ensure this, the terminology used will first be explained. In this Privacy Policy, these definitions are used, among others:

"personal data" – any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
"data subject" – any identified or identifiable natural person whose personal data is processed by the controller.
"processing" – any operation or set of operations that is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, deletion or destruction;
"restriction of processing" – the marking of stored personal data with the aim of limiting their future processing;
"profiling" – any type of automated processing of personal data, using that personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or change of location;
"controller" – a natural person or legal entity, public authority, agency or other body that alone or jointly with others determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for his or her designation may be provided according to Union or Member State law;
"recipient" – a natural person or legal entity, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigative task under Union or Member State law shall not be considered as recipients; the processing of such data by the aforementioned authorities shall be carried out in accordance with the applicable data protection rules in accordance with the purposes of the processing;
"third party" – a natural person or legal entity, public authority, agency or other body, other than the data subject, the controller, the processor and the persons who are authorized to process the personal data under the direct responsibility of the controller or the processor;
"consent" of the data subject – any freely given specific, information-based and unambiguous indication of his or her wishes in the form of a statement or another unambiguous affirmative act, by which the data subject declares his or her agreement to the processing of personal data relating to him or her.

As the controller, we have implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through our website.

However, data transmissions via the Internet can always contain security vulnerabilities. Therefore, no one hundred percent protection can be guaranteed. Any data subject may of course also transmit personal data to the company by alternative means.

2. Name and contact details of the controller

ConsultLink e.U.

Registration number: FN 573978 k

Commercial Court: Wels, Austria

Address:

Niederaustraße 8

4814 Neukirchen

Austria

T: +43 664 1025589

E: info@consultlink.eu

3. Collecting, processing and sharing the data

Types of personal data to be collected and processed

Depending on the purpose of your visit to this website (https://www.consultlink.eu), we collect and process the following data from you:

General personal data received from you

Your name, email address, which are collected only if you willingly submit them to us, as when you send us an inquiry filling out a related contact form. We only use your personal information for the purposes of providing a feedback to you and keeping in touch with you regarding an inquiry or handling a contract. Besides, your inquiries might be sent to our group companies or other third parties for a response.

Personal data that we collect automatically

We gather and store general technical data whenever you browse this website. This information comprises the IP address of your computer, the URL you came from, as well as the date and time of your visit.

When you use a mobile device, we gather information that enables us to identify the divice, information about unique-to-your-device settings and properties, details on program crashes and other system activity.

We anonymize, analyze the data statistically and use them solely to enhance the appearance, content and usability of our website.

Personal data that we receive from other sources

On top of the data you provide us with, we may also obtain some information about you from other sources, such as: business associates, ConsultLink’s group companies" or other unaffiliated third parties.

We reserve the right to combine any information you submit to us with any information we receive from these partners

Purposes for using your data

Customer service

If you contact us, we keep your contact information so we can respond to your message and get in touch with you.

Marketing

a) We use your contact data to send the most recent press releases, newsletters, etc. using your contact information. You may quickly and simply opt out of receiving these promotional communications at any time. To unsubscribe from all marketing materials, you should click the 'Unsubscribe' link.

b) Should you take part in any promotional activities (such as prize draws, industry events, etc.), the submitted data required will be used too.

Enhancements to our services

We also utilize personal data for analytical purposes, which allows us to improve our offers and provide a better service to our customers.

Legal purposes

In certain cases, we may use your data to deal with and resolve legal disputes, in the course of investigations, to adhere to compliance policies, and to enforce our rights.

We retain the right to anonymize personal data—that is, to permanently delete any information from the data that may be used to identify the data subject—and to use this information for statistical analysis and to enhance our goods and services.

Social Media activities

ConsultLink is active on the social media platforms mentioned below.

We advise you to carefully review the privacy policies of the particular social media networks if you interact with one of our business pages. Your data will be processed by us and the specific social media site jointly, thus the specific social media platform's data protection policies also apply.

a) LinkedIn:

b) Facebook

c) Instagram

The legal basis for our processing is based on a so-called balancing of legitimate interests (GDPR Art. 6 (1), sentence 1, lit. f.), meaning that the processing is necessary based on our assessment that ConsultLink has a legitimate interest in processing your personal data which is not overridden by your interest not to have your personal data processed.

Sharing your data

Unless we are required by law to do so or we hire a third party to process data for the aforementioned objectives, your data won't be disclosed to third parties. We have put in place organizational, technical, and legal safeguards where outside service providers have access to your personal information, and we conduct regular checks to make sure they abide by the relevant data protection laws.

If a legal or administrative decision requires us to reveal personal data, we shall be permitted to do this. Besides, we may provide personal information to the appropriate authorities in order to defend our rights and interests or the interests of our business partners.

Third party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

4. Google Analytics

On this website (https://www.consultlink.eu), we use Google Analytics. This service uses cookies to collect, store and use technical information about your devices and interaction with our website (session data).
We process your personal data to design, optimize, evaluate, develop and improve the website. Google Analytics provides us with a web analysis service and creates pseudonymized user profiles.
The legal basis for our processing is based on your consent (GDPR Art. 6 (1), sentence 1, lit. a.). Your consent is voluntarily, and you provide it by clicking on the related button in the “cookie banner” on our website. Your consent can be withdrawn at any time.

5. Customized advertising

If you consent to it, we will send you newsletters, offers and marketing materials.
The legal basis for our processing is your consent (GDPR Art. 6 (1), sentence 1, lit. a.). Your consent is voluntarily, and you provide it by clicking «I Agree» in our contact form. You have the right to withdraw your consent at any time. For example, you may choose to stop receiving our newsletter or other emails by following the unsubscribe instructions included in these emails, or you may contact us directly.

6. Storage of the data

We store your personal data for as long as necessary to fulfil the purposes for which the data is being processed. We may also store data for a longer period if it is necessary to establish, exercise or defend a legal claim, e.g. if there is an on-going dispute or a crime has been reported to the police. We perform regular disposals and erase data that is no longer necessary to process.

7. Your data protection rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access
You have the right of access your personal data and to specific information listed in article 15 GDPR

The right to rectification
You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.

The right to erasure
You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing
You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing
You have the right to object to us processing of your personal data, under certain conditions.

The right to data portability
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our emails:
info@consultlink.eu

8. Use of cookies

We use cookies on our website. These are small text files that are automatically created by your web-enabled device (usually a browser) and stored in the corresponding browser folder while you visit the company's websites in order to be retransmitted to those sites upon your next visits.
They are used for the purpose of improving browsing, saving previously entered user preferences (username, passwords and the like), marking up your tastes and preferences and enabling management of targeted marketing initiatives or fulfilment of services connected to the Data Controller’s activity such as newsletters and website service communications, etc.
Any limitations set on use of cookies will affect the usability of content when viewing the website. You can always preventively block or remove cookies from the browser cache, but this may cause incomplete use of the services offered by the web application.
Here we describe the various types of cookies and technologies used as set forth in the General Provision of the Garante Privacy dated May 2014, “Simplified Arrangements to Provide Information and Obtain Consent Regarding Cookies, 8th May 2014” to specify configuration methods and their conditions of use.

Types of cookies

Session cookies are temporary files, which exist only for the duration of the user’s browsing session. Session cookies are erased when the browser is closed.
They are generally used to identify users when they access a website, in order to remember the user and their preferences moving between the site pages, and to provide the site with specific information collected previously. The most common example of this is the “virtual shopping basket” function on an e-commerce website. When visiting a page of a catalogue and selecting certain lines, session cookies remember those selections so that the elements remain selected in a virtual shopping basket when you are ready to checkout. Without session cookies, if the user were to click on checkout, the new page would be unable to recognise past actions in previous pages and the shopping basket would remain empty.
Persistent cookies are files that remain active even after the browser is closed and help sites remember user data and settings for subsequent consultation. This allows faster, more convenient access in terms of time since it is not necessary to log in once again. Besides authentication, other website functions are enabled, including language selection, subject selection, menu preferences, bookmarks or favourites, and many others. Preferences expressed during one visit will be remembered via use of persistent cookies for the next visit.

Third party cookies
There are various types of cookies, some of which are defined as third party cookies. They are used, for example, by the site that the user visited first and which contains adverts from another web server or third party website. The browser collects information from different sources so that all the elements are displayed on the page consulted by the user, thus creating more cookies in the corresponding browser folder.
All these cookies can be removed directly by browser settings or using dedicated free programs. It is furthermore possible to preventively block their creation, but in this case some website services may not function as expected or may become inaccessible.

Privacy and security of cookies
Cookies are not viruses. They are text files that are neither read by the browser nor executed in the memory. Consequently, they cannot be duplicated or spread into other networks to be replicated again. Since they can do neither of these things, they do not fall within the standard definition of a virus.
Cookies can however be used for damaging purposes. From the moment that cookies are used in memorizing information on user preferences, browsing history and specific browsing between sites, they can be used as a kind of spyware.
Many anti-spyware products flag up cookies as possible threats for this purpose.
In line with standard website practices, the website may install anonymously created third party technical or Analytics cookies on the user’s computer (or smartphone or tablet). By using the website, the user accepts the technology used by these sites, although the user is also allowed to make choices by personalising their browser (in the privacy/settings panel).

Type of cookies and choice of use and activation method

Technical cookies.
Some cookies are indispensable for our website to function correctly. Without them the user may not be able to browse within the site and use some of its functions. Cookies of this type are technical, or session or permanent cookies, and allow the information supplied by the user to be memorised from one page to the next during the booking process. Since these cookies are essential, disabling them may limit access to website content making it impossible to view or seriously limiting view of content.
These cookies do not collect information which allows a visitor to be identified, unless the user registers on the website and then browses to a reserved area via login.

Analytics cookies.
We use anonymously created third party Analytics cookies to analyse how visitors use our site and to monitor their access to it. This allows us to offer a higher quality experience, personalising our offers on the basis of the pages that users actually visit.
For example, we use this kind of cookie to map the most popular pages, identify the most effective method of linking pages and establish the causes of certain pages receiving error messages. These cookies do not collect information that allows a visitor to be identified.
Google Analytics is a service offered by Google Inc. which generates detailed statistics on website traffic and the sources of the traffic. Google Analytics can monitor visitors arriving from all links outside the website, including search engines, social networks, direct hits and reference sites. It also displays advertising, pay per click, email marketing, and links embedded in PDF documents.
Visit About Cookies (https://www.aboutcookies.org/) to find out more about cookies.

9. Changes to our privacy policy

The most recently updated version of our policy is always available on our website. Our policy is valid at any time in the form and with the content that is published on the website. ConsultLink has the right to update the policy at any time. If the policy is amended, the updated policy will be published on our website.